Cookie Policy | Fresh Stock

1. Introduction

This Cookie Policy explains how Fresh Stock (Pty) Ltd ("Fresh Stock", "we", "us", or "our") uses cookies and similar technologies when you visit our website or use our platform (the "Service"). It should be read together with our Privacy Policy.

Cookies are small text files stored on your device when you visit a website. Similar technologies include local storage, session storage, and pixels. These technologies help websites function properly, remember preferences, and understand how services are used.

2. Why We Use Cookies

We use cookies and similar technologies for the following purposes:

Essential operation: to enable login, session management, security, and core platform functionality.
Preferences: to remember settings such as selected company, site, theme, or admin section.
Performance and analytics: to understand how the Service is used and to improve reliability and user experience.
Authentication: to keep you signed in securely and support Google sign-in flows where enabled.

3. Types of Cookies We Use

3.1 Strictly necessary cookies

These cookies are required for the Service to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as signing in, setting privacy preferences, or completing forms.

Authentication and session cookies used by Firebase Authentication.
Security cookies that help detect abuse and protect accounts.
Load balancing and infrastructure cookies required to deliver the Service.

3.2 Functional cookies and local storage

These technologies remember choices you make to provide enhanced functionality and personalisation.

Selected company, site, or admin section preferences stored in local storage.
UI state and dashboard navigation preferences.
Theme or branding selections where applicable.

3.3 Analytics and performance cookies

These cookies help us understand traffic patterns, feature usage, and performance issues. All information collected is used in aggregate where possible to improve the Service.

3.4 Third-party cookies

Some cookies may be set by third-party services integrated into the Service, such as authentication providers, payment processors, or embedded content. These third parties may use cookies according to their own policies.

Google: when you choose to sign in with Google.
Paystack: during checkout or billing flows.
Cloud and infrastructure providers necessary to operate the platform.

4. How Long Cookies Last

Session cookies expire when you close your browser or sign out.
Persistent cookies remain on your device for a set period or until deleted.
Local storage entries remain until cleared by you or by the application when no longer needed.

Retention periods vary depending on the purpose of the cookie or storage item. Authentication-related items generally expire according to your session settings and security requirements.

5. Your Choices

You can control cookies and similar technologies in several ways:

Browser settings: most browsers allow you to refuse or delete cookies. Check your browser's help section for instructions.
Local storage: you can clear site data through your browser settings, though this may sign you out or reset preferences.
Sign out: ending your session removes active authentication cookies tied to your login.
Block third-party cookies: you may restrict third-party cookies in browser settings, but some features such as Google sign-in may not work correctly.

If you disable strictly necessary cookies or clear required storage, parts of the Service may not function properly.

6. Consent

Where required by applicable law, we will request your consent before placing non-essential cookies. Strictly necessary cookies may be used without consent because they are required to provide the Service you request.

If we introduce a cookie consent banner or preference centre, you may update your choices at any time through the controls provided.

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our practices. The "Last updated" date at the top of this page indicates when the policy was last revised.

8. Contact Us

If you have questions about our use of cookies, contact us at:

Email: info@freshstock.co.za
Phone: +27 82 458 5816
Address: Ballito, KwaZulu-Natal, South Africa